Purpose-built
Designed around how real parliamentary offices operate.
The purpose-built system for parliamentary casework
ParlyReply helps MPs respond faster with the tools, context, and AI supporting offices to move casework forward faster.
The casework reality
Casework has outgrown the systems most offices are using.
MPs and staff are handling more correspondence, more complex cases, and higher expectations.
Too much time goes on triage, working between multiple platforms and systems, and inbox searches.
Built by former parliamentary staffers, ParlyReply helps teams triage, track, and reply faster.
A better way to run casework.
One place for MPs’ offices to triage, track, and reply, with staff in control throughout.
The fundamentals matter
Case tracking
that stays clearCase tracking that stays clear
Good casework depends on knowing what needs to happen next. That's why we've redesigned case tracking into something teams can actually enjoy using.
Start with a clear case
AI-Triage helps turn inbound messages into structured case records, so the right details are captured from the beginning.
Close the loop
Completed cases can be closed and archived automatically, keeping active work focused and easier to scan.
Actions that feel lighter
Tools that move cases
Good replies depend on having the right context and wording close to hand. Save approved standard lines, surface the right case with AI search, and draft replies alongside the work.
Find what matters, fast
Use AI search to cut through large volumes of casework and surface the right case or correspondence quickly.
Edit and send without breaking flow
Refine replies inline with standard lines and AI support, then send without leaving the case.
Safe by design
Built for sensitive constituency work.
ParlyReply is built to be safe and secure for sensitive constituency work, with safeguards that fit how parliamentary offices operate.
Zero Data Retention with OpenAI
AI requests are processed without OpenAI storing casework or using it for training.
Cyber Essentials certified
A recognised security baseline for offices handling sensitive casework and correspondence.
Serious-office ready
The assurance work is done: risk, incidents, and recovery are covered.
Switch now
Switch in hours, not weeks.
We help move your cases, constituents, correspondence, and live work from your existing system into ParlyReply, so staff can keep serving constituents while the switch happens.
1
Map the work you already have
We help turn exports from your existing tools into a clear ParlyReply workspace, keeping cases and constituent context connected.
2
Keep staff moving during setup
We plan the switch around office continuity, so staff are not left choosing between onboarding and replying to constituents.
3
Go live with support
Staff start in ParlyReply with their casework in place, plus hands-on support during the switch and after.