Introducing Archiving

We’re introducing the Archive to help keep case workspaces focused and free of bloat, making it easier to move completed or inactive cases out of the way without deleting them. This gives teams a cleaner view of active work, while keeping older cases accessible when they still need to be referenced.

Archived cases remain safely available, searchable, and can be restored at any time, so information stays easy to find without cluttering day-to-day casework.

Other fixes and improvements

• Fixed a bug that could stop some case lists from loading properly when extra preview information was shown.
• Improved title-sorted case lists so results load more reliably as you scroll.
• Fixed an issue where restored cases did not always appear where users expected.
• Fixed case priority so you can now set or clear it more reliably when creating or updating a case.
• Strengthened workspace protections so users can only update cases that belong to their own team.
• Fixed an issue where some constituent pages could fail to load correctly.
• Improved how our public website appears in search results and link previews.
• Made our Privacy, Terms, and DPA pages easier to find online.